# About the Troubleshooting category

**URL:** <https://windsor-ai.discourse.group/t/about-the-troubleshooting-category/8>\
**Category:** Troubleshooting\
**Created:** [September 15, 2025, 9:31am UTC](https://windsor-ai.discourse.group/t/about-the-troubleshooting-category/8 "2025-09-15T09:31:46Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Mary\_Windsor](https://yyz2.discourse-cdn.com/flex034/user_avatar/windsor-ai.discourse.group/mary_windsor/32/6_2.png) [@Mary\_Windsor](https://windsor-ai.discourse.group/u/Mary_Windsor)\
**Post date:** [September 15, 2025, 9:31am UTC](https://windsor-ai.discourse.group/t/about-the-troubleshooting-category/8/1 "2025-09-15T09:31:46Z")

</div>

This category is the go-to place for posting questions about issues, errors, or unexpected behavior you’re encountering with Windsor.ai products and integrations. Use it when you need help diagnosing, investigating, or fixing a problem.

Unlike other categories, **Troubleshooting** is specifically focused on problem-solving. Posts here should describe what issue you faced, what you tried, what went wrong, and any other supportive notes or screenshots.

Typical topics include:

- Data not syncing or appearing correctly

- API/connector setup issues

- Error codes or failed exports

- Performance or speed problems, etc.

We hope your experience with Windsor is smooth and that any issues you run into get resolved quickly! 🙂