Connection Not Working

Hi all,

My windsor.ai connection between Activecampaign and Data studio is not working and I am at a loss for what I’m supposed to do. I tried the chat in Windsor already and that was honestly a waste of time, whoever I was chatting with had nothing to offer.

I got the connection to work at one point, and now it’s not working no matter what I do. I’ve tried refreshing the connection multiple times, deleting and re-adding the connection completely, deleting my account and starting from both a new email and the same email, and no matter what my data studio shows the error of “Community connector error, there’s no account connected” but there clearly is, in both data studio and in my windsor account.

I’m on the free plan but to my understanding I get one free account and connection on the free plan. All I want is to connect one active campaign account to one data studio report.

Does anyone have a support email I can contact? I’m struggling to find that as well…

Thanks in advance